Powerful & Flexible Helpdesk platform
for small businesses. An Open Source Solution.
Helpdesk 360 (HD-360) is a market leading, business-class help desk software solution for companies, organizations and businesses of all sizes. Its Open Source under GNU GPLv3. Use it and increase your Support Team's performance by many folds.
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Feature rich HelpDesk 360
Open Source Software
Velocity strongly believes in open source software. HD-360 is one of the several steps Velocity has taken towards strengthening the open source community.Save Money
HD-360 is available as an Open Source Solution free of cost to the Medium Size Businesses. Use HD-360 and save cost on proprietary softwares.Handle Multiple Users
HD-360 enables your Helpdesk Team to manage and serve multiple users and tickets are the same time. Thus, increasing team efficiency and reducing turnaround time.Ticketing & Tracking System
HD-360 is a ticketing based system. The tickets are assigned to appropriate person or team. The status of the tickets can be tracked by the admin, users and support staff.Advanced Reporting System
HD-360 has enhanced and advanced reporting system which provides custom reports in form of charts and tables. The reporting system utilizes BIRT Chart and Jasper Reports.Workflow, SLA and Ticket Scheduling
Workflow, SLA and ticket scheduling features are the ones which make HD-360 stand apart in the crowd of so many Helpdesk solutions. Flexible, extensible and and easy to setup SLA system.
What our clients say?
It is fantastic application with beautiful interface. I enjoy using it, and recommend it to anybody who is looking for a Helpdesk solution.
I am blown away by the customer service and great over experience from Velocity. Velocity strives for customer satisfaction and that is a refreshing change. I highly recommend Velocity.
Quick contact
E23, Sector 63
Noida - 201 301, UP, India
Phone: +91-120-424 3310
Web: www.velsof.com
E-Mail: inquiry@velsof.com
About company
Velocity is an Indian software company specialising in collaboration and development tools. Our motto is "Quality in all things" and our mission is to build a software company — one that listens to client needs, values innovation in development and solves customer problems with brilliant simplicity.
